A Strategic Hub for BPO, Outsourcing & Back-Office Services
Dubai Outsource City (DOC) is the region’s only business park dedicated to outsourcing operations, shared services, customer support centers, HR outsourcing, and remote IT services. Located within TECOM’s technology cluster, DOC is designed to serve large enterprises and BPOs looking to operate cost-efficient service delivery centers in the UAE.
Key Features of DOC
- Zone Exclusively for Outsourcing Firms
- Access to Talent Pools & Language Specialists
- Ready-to-Operate Office Spaces with Tech Support
- Ideal for Call Centers, Payroll Services, and IT Support Hubs
License Activities Allowed
- HR Outsourcing & Recruitment
- Finance & Accounting Services
- Remote Technical Support
- Tele-Sales & Customer Service
- Data Entry & Processing Services
DOC Business Setup Process
- Activity Selection & Initial Application to TECOM
- Facility Leasing – Choose shared offices or large-scale open-plan spaces.
- Document Submission & Background Checks
- License Issuance & Visa Quota Allocation
- Start Hiring & Launching Operations
How We Help
We’ll align your outsourcing goals with the regulatory framework of DOC, ensure your employment and privacy policies comply with UAE law, and manage licensing, leasing, and HR onboarding on your behalf.